Schrock Innovations Computer Repair – Des Moines Service Center of Waukee

Schrock Innovations Computer Repair - Des Moines Service Center of Waukee is a computer repair business in Waukee, IA. The company serves both residential and business clients across the Des Moines area, offering drop-off repairs, in-home appointments, and free pick-up services. Technicians handle every make and model of Mac and PC, addressing issues ranging from simple troubleshooting to complex hardware failures that other shops often cannot resolve. The service center also provides data recovery services, leveraging a fully-equipped laboratory to retrieve lost files, and offers new computer builds including modular mini PCs and solid state laptops. Schrock has been in operation for over 20 years, with its team of technicians honored with KFOR’s Best of Lincoln Award annually since 2002 and recognized as Best of Omaha. The business operates four locations across Nebraska and Iowa, including Lincoln, Omaha, Papillion, and Des Moines.

The Des Moines service center is located at 9500 University Ave, Suite 2104, in West Des Moines. It operates Monday through Saturday from 10 am to 6 pm and Sunday from noon to 5 pm. The team provides same-day repairs to minimize downtime for customers. For businesses, Schrock offers a unique IT support model that charges per device covered rather than a flat monthly rate, allowing companies to save up to 50% on IT costs. This model matches specific technicians to each ticket, ensuring clients pay only for the support they need. Service calls are capped at a pre-determined rate regardless of complexity or time required. The company also offers website development, hosting, and SEO services through its Schrock Interactive division, providing a turnkey solution for digital needs.

Schrock Innovations holds a rating of 4.70 based on customer reviews. The business is known for its reliable, affordable, and professional IT solutions. Its reputation is built on a passion for helping people with their technology and a focus on building lasting relationships with customers. The Des Moines location stands as a key hub for the company’s operations in Iowa, serving the local community with hands-on technical expertise and responsive support.