University of Iowa – Information Technology Services (ITS)

University of Iowa - Information Technology Services (ITS) is an IT Support provider in North Liberty, IA. ITS serves the University of Iowa community, including students, employees, and visitors, by offering technical support, resources, and services designed to enhance productivity and security. The team supports a wide range of needs, including account management, wireless connectivity, software access, cybersecurity, and specialized research computing. ITS also offers training and events on tools like Microsoft Teams, LinkedIn Learning, and TILE classrooms, and provides tailored support for researchers and remote workers. ITS operates from The University of Iowa, 2800 University Capitol Centre, and serves the broader university population, with a focus on campus-based users. It holds a 4.30 rating based on available reviews.

ITS offers a comprehensive suite of services, including HawkID account management, secure wireless access (UI Wireless and Eduroam), antivirus protection, and cloud-based tools such as Azure Virtual Desktop and ArcGIS. The department supports both everyday computing needs and advanced research requirements, including high-performance computing, data analytics, and secure data storage. It provides on-demand technical support through its Help Desk and offers training sessions on platforms like Microsoft Teams and LinkedIn Learning. ITS also manages campus-wide communication tools, including email, calendar systems, and emergency alert services. The department works closely with university researchers, offering specialized computing resources such as REDCap, Argon, and the Interactive Data Analytics Service.

The business has a well-optimized website that search engines read cleanly, ensuring its services are easily accessible and discoverable to the University of Iowa community and beyond.

As a key IT provider at the University of Iowa, ITS plays a central role in supporting the academic and research missions of the university, helping students and staff work efficiently and securely in a technology-driven environment.