Optimae LifeServices

Optimae LifeServices is a mental health counselor in Fort Madison, Iowa, offering comprehensive behavioral health, community-based, home health, rehabilitation, and residential services to individuals facing mental health challenges, visible and invisible disabilities, and other life barriers. Serving clients across more than 50 central, southeastern, northeastern, and south-central Iowa counties, the organization provides personalized support rooted in empowerment, choice, and community integration. With a 4.40 rating based on 11 reviews, Optimae is recognized for its compassionate, respectful, and innovative care, consistently delivering services that reflect the standard of care its team would want for their own families.

Since its founding in 1987 in Fairfield, Iowa, by John Kuster and Harvey Hensley, Optimae LifeServices has grown from a single location into a statewide leader in health care and human services. The organization is employee-owned, with nearly 40 employee shareholders and over 1,300 staff members. Its mission centers on the belief that “Doing good is doing the right thing,” a principle that continues to guide its operations. Optimae offers a range of supported employment opportunities through microbusinesses such as Raccoon Forks Farms, a sustainable farm, a bakery, a pizzeria, and a bookstore, as well as partnerships with local organizations like PAWS & More and a Burger King franchise. These initiatives help customers gain independence and build meaningful roles in their communities.

Located at 509 Ave F in Fort Madison, Optimae LifeServices sits just a short distance from Old Settlers Park, the Cattermole Memorial Library, Jackson School, and the Lee County Courthouse, all within a half-mile radius. The office is also near 6th Street and the historic Sante Fe Locomotive, placing it in a well-connected, community-focused area.

Optimae LifeServices is known for its long-standing commitment to quality care, innovation in service delivery, and deep roots in Iowa communities. Its employee-owned structure fosters local decision-making and collaboration across regions, ensuring services remain responsive and effective. The organization’s reputation is built on trust, ethical practice, and a proven track record of helping individuals live more independently and with dignity.

In Fort Madison, Optimae LifeServices stands as a trusted pillar of mental health and human services, blending decades of experience with a forward-thinking approach to support lasting well-being in the heart of Iowa.