HI Tech Hui – IT Support

HI Tech Hui - IT Support is an IT support provider in East Honolulu, HI, serving businesses across the state with managed IT, cybersecurity, and cloud services. Operating since 2014, the company unifies helpdesk, infrastructure, Microsoft 365, and security operations under a single local team. The firm provides live phone support answered in Honolulu, remote and on-site technical assistance, and a 24/7 Security Operations Center for continuous threat monitoring and incident response. Their service offerings include proactive system monitoring, patch management, backup and disaster recovery, and compliance assessments for HIPAA, PCI, CMMC, and SEC-aligned standards. The team supports clients in healthcare, finance, legal, utilities, construction, and accounting industries, ensuring that critical data and systems remain secure and operational.

The company’s leadership brings nearly two decades of hands-on technology experience to every engagement, with executives who have previously led technology programs at Microsoft, Accenture, Amazon, Zappos, and the Department of Defense. This background informs the firm’s approach to planning, documentation, and response, focusing on enterprise-grade practices without the associated complexity. The cybersecurity practice operates as Cyberuptive, a locally owned 24/7 Security Operations Center that has been named to the Inc. 5000 list of America’s fastest-growing private companies. The same engineers who support daily IT operations also conduct threat hunting and security analysis, ensuring that the team resetting passwords is backed by analysts monitoring for threats around the clock. For financial and professional services firms, the company aligns engagements with SEC cybersecurity disclosure rules, FINRA business continuity requirements, and AICPA SOC 2 control patterns, integrating with advisory tech stacks to produce documented evidence for regulators and auditors.

HI Tech Hui - IT Support is located at 401 Kamakee St #206 in East Honolulu. The office is open Monday through Friday from 8am to 5pm HST, with 24/7 SOC coverage available for incident response. Customer satisfaction is independently verified through post-service surveys, reflecting the firm’s focus on accountable, local service for Hawaii businesses that cannot afford downtime.