Rocket IT

Rocket IT is an IT support provider in Suwanee, Georgia, serving businesses across the Atlanta area. The company works with CEOs, CFOs, and other leaders of growing companies, offering technology strategy, security, and support. Its managed services are tailored to specific industries, including architecture and engineering firms, construction companies, and manufacturers. For architecture and engineering clients, Rocket IT addresses sourcing hardware powerful enough to run demanding applications, sharing large files quickly and safely, and collaborating across teams. For construction, it focuses on sourcing technology for demanding workflows and applications such as CAD, and on maintaining IT across job sites. For manufacturers, it works on scaling infrastructure with demand changes, keeping mission-critical systems online, and planning maintenance around peak production times. Rocket IT has been helping people thrive since 1995 and holds a rating of 4.70 from 3,360 reviews.

The company follows a three-step process. It begins with a roadmap phase built on an executive strategy session, an IT resource assessment, and stakeholder interviews, resulting in a clear path forward with a timeline and budget. The foundation phase then builds the groundwork for a secure, productive IT experience. The activation phase launches the solution, introducing new IT capabilities and enhancements through a virtual kickoff event with the client's team. Rocket IT also offers a free 30-minute consultation covering three practices for evaluating the maturity of a help desk. Its stated aims include eliminating fear, uncertainty, and doubt, ending aimless spending through decisions that honor a client's budget, improving security posture to reduce unplanned downtime, and supporting teams with US-based IT professionals.

The office is on Martin Farm Road, about 0.2 miles from Satellite Boulevard Northwest and 0.3 miles from Lawrenceville Suwanee Road Northwest. Suwanee Elementary School is roughly 0.6 miles away, Berry Lake about 0.9 miles, and both Gwinnett County School and Suwanee City Hall about a mile from the location.

Rocket IT has built a strong local reputation reflected in consistently high customer ratings, backed by an established track record across a large base of customer reviews. For growing Suwanee and Atlanta-area companies that want their technology to keep pace with their ambitions, that combination of a defined process and a long record of client feedback is what the firm brings to the table.