Ortega Car Care
BizScore
Contact Information
-
Address
4417 Cambridge Rd, Jacksonville, FL, 32210 -
Phone
(904) 388-8800 -
Website
ortegacarcare.com
Location
About Ortega Car Care
Ortega Car Care is an auto repair shop in Jacksonville, FL. The locally owned and operated facility has served the Jacksonville area and surrounding communities since 2014. The shop offers a full range of automotive services, including oil changes and routine maintenance, brake repair and service, tire repair, rotation, and replacement, wheel alignment, A/C repair and diagnostics, check engine light and engine diagnostics, battery and electrical system repair, and transmission service and repair. Technicians at Ortega Car Care are ASE-certified and service all makes and models, including sedans, SUVs, trucks, fleet vehicles, hybrids, and electric vehicles. The shop operates Monday through Friday from 8:00 AM to 5:30 PM.
The shop’s approach centers on clear communication and honest advice. Every visit includes a Digital Vehicle Inspection, where the team sends real photos, notes, and explanations directly to the customer’s phone or email. This process allows drivers to see exactly what the technicians see, understanding what needs immediate attention and what can safely wait. There is no pressure to approve repairs on the spot; the goal is to provide clear information so the customer can make the best decision for their vehicle. Ortega Car Care is a Certified Auto Repair facility affiliated with ATRA, Worldpac, and Technet. All qualifying services are backed by a 2-year/24,000-mile warranty.
The shop is located at 4417 Cambridge Rd, just a short distance from Roosevelt Boulevard and Lake Shore Park. It sits about a quarter-mile from Lakeshore Pier and roughly three-tenths of a mile from Lake Shore Middle School and Bayview Elementary School. San Juan Avenue is also nearby, about half a mile away.
Ortega Car Care holds a rating of 4.80 based on 4,444 reviews. Customers have noted the quality of service, fair pricing, high skill levels, and excellent communication. The shop stands out in the Jacksonville auto repair category for its locally owned operation, certified technicians, and transparent inspection process.