Computers Unlimited

Computers Unlimited is a locally owned computer repair and IT services provider located at 845 Franklin St in New Kensington, PA, serving homeowners and small-to-medium businesses with hardware repair, custom builds, data recovery, security system installation, and networking support. The company generates revenue primarily through labor charges for repair services, sales of custom-built systems, and recurring fees for data backup and security monitoring contracts. With an estimated staff of 1‑5 technicians, the business operates as a small, community‑focused operation that competes with regional chains by offering personalized, on‑site service and quick turnaround times. Based on a modest team size of three full‑time equivalents, adopting the Employee Benefits Program would yield approximately $3,570 in annual tax‑credit savings (3 × $1,190), realized as a recurring monthly reduction in payroll taxes. The owner/manager, who makes benefits and compensation decisions, would be motivated by the direct cost savings, which can be reinvested into tools, training, or marketing to grow the client base. Offering a competitive benefits package through EBP also helps attract and retain certified IT technicians in a local market where larger employers often dominate talent acquisition. Ultimately, the program strengthens the firm’s ability to deliver reliable IT solutions while improving employee satisfaction and reducing turnover-related hiring costs.