Specialized Auto Care Center of Palo Alto is an Auto Repair business in Palo Alto, CA. The location operates under the Specialized brand, which has guided its decisions since 1974 with a focus on serving riders. The company offers a range of services including sales, service, demos, and bike fits, alongside products such as the Tarmac SL9, Levo 4 EVO, and Crux 5. Specialized provides rider-first warranties and supports cycling advocacy through initiatives like Outride. The business holds a rating of 4.50 based on customer reviews.
The company traces its history to 1974, when it began manufacturing quality tires and later developed the first production mountain bike. It has since expanded its engineering capabilities, including building its own wind tunnel to improve road bike performance. Specialized also engages in community support, partnering with Outride to promote health through cycling for children. The brand maintains a global presence with over 8,000 stores worldwide, offering localized specialized knowledge and technical support. Customers can reach the support team via text or phone during business hours, with text replies available from 8:00 to 4:00 MST Monday through Friday. The company emphasizes its identity as being made for riders by riders, a philosophy that has driven its product development and service approach for over five decades.
The business is located at 1963 El Camino Real. It sits on El Camino Real, about a tenth of a mile from the main road intersection. Nearby landmarks include Evergreen Park, which is about two-tenths of a mile away, and Cameron Park, located about three-tenths of a mile from the site. The EV North Garden is also within three-tenths of a mile. These features place the shop in a accessible part of Palo Alto with nearby green spaces.
The business is known for a positive rating from the customers who have reviewed it. This reputation reflects the quality of service and products provided to the local cycling community in Palo Alto.